Refund & Return Policy

Last updated: August 2026

We want you to be happy with what you order. Here's exactly how returns and refunds work.

7-Day Return Window

You can request a return within 7 days of delivery if the item is faulty, damaged on arrival, or not what you ordered. To be eligible, the item should be unused, in its original packaging, with all accessories included.

How to Request a Return

1. Contact us on WhatsApp or through our Contact page within 7 days of delivery, with your order number and a short description (and photo, if the item is damaged or faulty).
2. We'll confirm whether the item is eligible and arrange the return, including how to send it back.
3. Once we receive and check the returned item, we'll process your refund or replacement.

Refund Method

Since orders are Cash on Delivery, approved refunds are sent via bank transfer or Easypaisa/JazzCash to an account you provide, or as store credit toward a future order — whichever you prefer. Refunds are typically processed within a few business days of us receiving the returned item.

What's Not Covered

• Items damaged from misuse after delivery, rather than a manufacturing fault
• Requests made more than 7 days after delivery
• Items returned without original packaging or missing accessories, where that affects resale
• Simply changing your mind after the item has been used

Wrong or Missing Items

If we made a mistake — wrong item shipped, or something missing from your order — let us know and we'll fix it at no cost to you, including any return shipping.

Questions

Reach us anytime at info@easydigipro.com, by phone at +92 330 4387888, or on WhatsApp.